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Privacy Policy

Last Updated: February 2, 2026 • Effective Date: January 1, 2026

1. Overview and Data Controller

Dong Taivung ("we", "us", or "our") values and respects your personal privacy. This Privacy Policy informs you about how we collect, store, handle, and secure your personal data when you interact with our official site, trading intelligence platforms, or analytical infrastructure.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Dong Taivung operates as the Data Controller responsible for deciding how and why your personal information is processed.

2. Categories of Information We Collect

We collect and process various categories of data to provide high-performance algorithmic execution services:

  • Identity & Contact Information: Name, email address, telephone contact numbers, and billing country provided during registration or communication.
  • Technical & Telemetry Data: IP address, browser type and version, operational operating system, screen dimensions, network latency profiles, and hardware signatures.
  • Platform Usage Data: Interactivity logs, algorithmic parameter preferences, module session durations, backtest configurations, and error analytics.
  • Financial & Transaction Identifiers: Payment confirmation tokens, public crypto wallet transaction hashes, or billing reference numbers (we do not directly store full payment card numbers).

3. Legal Bases for Processing Personal Data

Under the UK GDPR, we only process your personal information when we have an established legal justification:

  • Performance of a Contract: To establish your account, configure automated algorithmic execution routines, and supply purchased platform services.
  • Legitimate Interests: To protect our technological infrastructure from cyber threats, mitigate fraud, debug platform code, and optimize machine learning latency.
  • Legal and Statutory Compliance: To comply with mandatory statutory requirements, including financial transaction records and anti-abuse verification.
  • Consent: Where you have granted explicit consent for direct technological updates or analytical telemetry cookies.

4. Cookies and Telemetry Technologies

Dong Taivung utilizes operational, security, and analytical cookies to remember session states, preserve custom analytical presets, and safeguard platform access. You can manage or disable non-essential cookies via your browser settings; however, disabling key authentication cookies may inhibit platform responsiveness or prevent access to authenticated environments.

5. Disclosure of Data to Third Parties

We do not sell, rent, or lease your private personal data to external advertisers. Data may only be shared with trusted third parties under strict confidentiality protocols:

  • Infrastructure Providers: Encrypted cloud hosting, content delivery networks (CDNs), and database security partners.
  • Partnered Brokerage & Execution Venues: Authorized liquidity endpoints and broker interfaces required to complete automated order routing requested by you.
  • Legal & Regulatory Authorities: Competent government or law enforcement agencies when compelled under lawful subpoena or court order in accordance with UK law.

6. International Data Transfers

Where personal data is transferred or processed outside the United Kingdom, we implement robust technical safeguards, including UK International Data Transfer Agreements (IDTAs) or standard contractual clauses (SCCs), ensuring your information maintains protection equivalent to UK statutory standards.

7. Data Retention and Safeguards

We store your personal data only as long as necessary to satisfy operational purposes, resolve service disputes, and meet legal retention requirements. Information that is no longer required is permanently deleted or anonymized.

We implement enterprise-grade security controls including end-to-end TLS encryption, partitioned database structures, role-based access limits, and regular vulnerability audits to protect your data against unauthorized access, loss, or misuse.

8. Your Statutory Rights

Under UK data protection laws, you possess substantial rights regarding your personal information:

  • Right of Access: Request a copy of the personal information we hold regarding you;
  • Right to Rectification: Request correction of inaccurate, outdated, or incomplete data;
  • Right to Erasure: Request deletion of your personal data where retention is no longer justified;
  • Right to Restriction and Objection: Object to processing based on legitimate interests or request processing limits;
  • Right to Data Portability: Obtain your digital records in a structured, machine-readable format.

To exercise any of these rights, contact our Data Protection representative at [email protected].

9. Contact and Inquiries

For questions or concerns regarding our privacy practices, contact us at:

Dong Taivung Data Privacy Desk
King William Street 98, WC1V 6AA Manchester, United Kingdom
Email: [email protected]
Phone: +44 20 7946 7478